Last updated: 15 October 2026
Dr. Dylan Dental (“we”, “us”) respects your privacy. This notice explains how we collect, use and protect your personal data when you use this website, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
Personal data we collect
- Details you give us through the “Request a Call Back” form: your name, phone number, email address, treatment of interest, preferred day/time and any message you write.
- Messages you send us on WhatsApp or by phone.
- Basic technical data collected automatically when you visit, such as your browser type, device, pages viewed and how you arrived at the site (for example from a Google search or advertisement).
How we use your data
- To contact you about your enquiry and arrange a consultation.
- To provide, plan and follow up on your dental treatment.
- To understand how visitors use our website and to measure the performance of our advertising.
- To meet our legal and regulatory obligations as a dental clinic.
We do not sell your personal data.
Who we share it with
Your data is only shared where needed to serve you, with service providers that help us run this website and our communications (such as our website host, WhatsApp, Google, and Meta Platforms for Facebook and Instagram advertising measurement), or where the law requires it.
Cookies and advertising
This website uses cookies and similar technologies, including the Meta Pixel and Google tags, to measure visits and the results of our Facebook, Instagram and Google advertising (for example, when someone taps to contact us on WhatsApp after seeing one of our ads) and to show our ads to people who may be interested. These tools record which pages you view and the buttons you tap; they do not receive the details you type into our forms. You can block or delete cookies in your browser settings, and manage how Meta uses your activity for ads in your Facebook or Instagram ad settings.
How long we keep it
We keep enquiry details only for as long as needed to respond to you and for our records. Patient records are kept for the period required by Malaysian law for dental records.
Keeping your data safe
We take reasonable steps to protect your personal data from loss, misuse and unauthorised access.
Your rights
You may ask to access or correct the personal data we hold about you, or ask us to stop contacting you for marketing. Contact us using the details below.
Contact us
Dr. Dylan Dental
F02-08, Level 2, Block F, Sunway Geo Avenue, Bandar Sunway, 47500 Subang Jaya, Selangor
Phone / WhatsApp: 013-885 2233